American National Bank of Texas

  • Financial Specialist Lead

    Posted Date 3 weeks ago(4/27/2018 6:50 PM)
    Job ID
    2018-2624
    Location
    US-TX-Seagoville
    Location Name
    Seagoville
  • Overview

    Guided by our values since 1875, American National Bank of Texas strives, through the power of relationships, to be the preferred bank of choice for individual and business customers in the communities that we serve.

    Building relationships with our customers, employees, and communities are at the core of everything we do. Join us as we provide our customers with solutions, not just products.  We believe in teamwork and empowering high performers who are committed to our mission while achieving personal and professional success. 

    Responsibilities

    The Financial Specialist Lead is responsible for driving day-to-day operational excellence by keeping the banking center in compliance with all bank policies and procedures. The individual contributes to a positive customer experience by processing transactions, opening deposit accounts and delivering exceptional customer service. The individual has the opportunity to work closely with the banking center manager by mentoring other team members and assisting with complex transactions or problem resolution. Additionally, the individual will work collaboratively with the banking center team to ensure that our customers get access to experts who can help them with specialized financial needs. Other duties include:

    • Processing transactions diligently and in accordance with established policies & guidelines
    • Balancing transactions and cash substantiating transaction negotiability and an adequate audit trail
    • Balancing end of day processes and teaches other to balance end of day processes
    • Makes decisions and approves higher level transactions and tasks within established guidelines
    • Uncovers customer expansion opportunities and refers customers to proper bank personnel
    • Assisting customers with the opening of deposit accounts and ancillary deposit services
    • Performs account maintenance and thoroughly researches and resolves customer service issues as well as outages
    • Mentors/trains new employees and shares the ANBTX culture

    Qualifications

    • High school diploma or GED
    • 4+ years customer service in new accounts
    • 4 years account opening

    Skills:

    • Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions.

    • Work occasionally requires more than 40 hours per week to perform the essential functions of the position

    • Lifting in an office setting may be required up to 30lbs.

     

    Equal Opportunity Employer

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