American National Bank of Texas

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Loan Operations Servicing Specialist

Loan Operations Servicing Specialist

Job ID 
2017-2480
Posted Date 
11/15/2017
Location 
US-TX-Terrell
Location Name 
ANBTX Operations

More information about this job

Overview

Guided by our values since 1875, American National Bank of Texas strives, through the power of relationships, to be the preferred bank of choice for individual and business customers in the communities that we serve.

Building relationships with our customers, employees, and communities are at the core of everything we do. Join us as we provide our customers with solutions, not just products.  We believe in teamwork and empowering high performers who are committed to our mission while achieving personal and professional success. 

Responsibilities

The Loan Operations Specialist performs a variety of clerical duties in conjunction with loan servicing that may include scanning and filing documents, loan boarding, processing payoffs, perfecting lien documents, and calculations and disbursements of escrow accounts. Other responsibilities include:

 

  • Customer loan servicing
  • Maintains loan files and records
  • Reviews documents and prepares reports for completeness and accuracy
  • Performs mathematical calculations and disbursement of escrow accounts, billing and payment processing
  • Provides a high level of customer service for internal and external customers
  • Reports issues to bank personnel; sends notifications; reports progress, quotas, collection items and updates lists

Qualifications

qualifications:

  • High School diploma or GED
  • General knowledge of various loan documentation, banking, bankruptcy or insurance servicing

Skills:

  • Requires ability to handles complex and difficult customer problems; develop customer relationships; apply bank's policies and procedures and other guidelines
  • Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions
  • Work occasionally requires more than 40 hours per week to perform the essential functions of the position
  • Lifting in an office setting may be required up to 30lbs,

 

Equal Opportunity Employer