American National Bank of Texas

Returning Candidate?

Teller/New Accounts (Full Time)

Teller/New Accounts (Full Time)

Job ID 
2017-2467
Posted Date 
10/26/2017
Location 
US-TX-Kaufman
Location Name 
Kaufman

More information about this job

Overview

Guided by our values since 1875, American National Bank of Texas strives, through the power of relationships, to be the preferred bank of choice for individual and business customers in the communities that we serve.

Building relationships with our customers, employees, and communities are at the core of everything we do. Join us as we provide our customers with solutions, not just products.  We believe in teamwork and empowering high performers who are committed to our mission while achieving personal and professional success. 

Responsibilities

 

The Teller/New Accounts Financial Associate provides a consistently positive and professional customer service experience, demonstrating a high level of sales proficiency in person and on the phone. The individual handles customers’ initial needs, opens deposit accounts, conducts routine paying and receiving functions, cross-sells bank products and services and directs customers to the appropriate personnel for further assistance.

 

• Opens deposit accounts and ancillary deposit services
• Processes paying and receiving transactions
• Balances transactions and cash ensuring paper documentation and negotiability and an adequate audit trail
• Uncovers customer expansion opportunities and refers customers to proper bank personnel
• Performs account maintenance and related activities
• Adheres to established internal controls on regulatory requirements ensuring compliance
• Meets service standards both in person and on the phone, ensuring a consistent level of customer service is achieved

Qualifications

Qualifications

  • High school diploma or GED
  • Minimum one year of retail sales or customer service experience; cash handling experience preferred

 

Skills

  • Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills

  • Must be able to do simple math and carry out written instructions

  • Excellent customer contact skills; strong listening skills; comfortable asking customers questions about their financial situation

  • Ability to present features and benefits of products and services to customers with differing needs
  • Self-motivated, assertive, performs well in a team environment 
  • Professional, thorough and organized; able to follow standard operating policies and procedures
  • Ability to learn products, services and procedures quickly and accurately and explain concepts clearly to customers
  • Ability to work branch hours including Saturday mornings
  • Ability to move quickly between multiple workstations

 

 

Equal Opportunity Employer